What actually counts as an “hour”
Pricing should be something you can predict without a spreadsheet. So it’s worth being precise about the one unit that matters on your bill: the hour. Here’s exactly what counts and what doesn’t.
We meter speech, not wall-clock time
The meter runs while your speaker is actually talking. Open a session and sit in silence and nothing accrues. Pauses between points, the gap while people find their seats, the quiet stretch during a prayer or a demo — none of it is billed.
- Counts: time your speaker is producing audio we translate.
- Doesn’t count: silence, setup, and idle time in an open session.
- Never counts: the number of people listening.
Why we measure it this way
The real work — turning speech into text, text into other languages, and language back into natural audio — only happens when there’s speech to process. Billing for speaking time keeps your cost tied to the thing that actually drives it.
You should never pay for a room to sit quietly, and you should never pay more because more people showed up.
Listeners stay unlimited, every language you add is its own stream, and the clock only moves while you do. That’s the entire meter.